How It Works: No Calls, Everything in Writing
I’m Theo, and I handle every project directly. The whole process runs in writing: you describe the project in a brief, receive a written proposal, and follow the work through regular reports. No calls are required at any stage.
The Process, Step by Step
1. Project brief
You answer questions about your business and the project at your own pace. Unknown details can be marked and clarified later.
2. Written proposal
Within two business days, you receive the intended result, agreed content and functionality, schedule, fixed price, and payment stages.
3. Clarifications in writing
Open questions are settled by email. Each answer becomes part of the project record.
4. Approval and first payment
You approve the proposal and pay the first stage. Work begins on the agreed date.
5. Accounts and materials
A checklist lists the access and materials needed. Domain, hosting, and service accounts are registered in your name.
6. Build with weekly reports
Each week you receive a short written report: what was done, what is next, and any decision needed from you.
7. Launch and handover
The site is checked against a launch checklist, then handed over with documentation and access information.
8. Care and growth
After launch, a care plan keeps the site updated, monitored, and developing. It is optional, and you can leave it.
Why Everything Happens in Writing
Decisions are recorded
The scope, changes, and approvals are in one place instead of in someone’s memory of a call.
You answer when it suits you
There is no need to fit a meeting into your schedule or time zone.
Nothing gets lost
Anyone on your team can read the project history and understand why something was done.
What You Can Expect From Me
A fixed price for the agreed scope, with additional work quoted before it starts.
Two consolidated revision rounds within the agreed scope.
A reply to messages within one business day.
Weekly written progress reports during the build.
Documentation and access information at handover, so the website stays under your control.
What I Need From You
Facts about your business that only you can confirm: services, prices, areas served, and policies.
Timely reviews of the structure, the content, and the finished pages.
Access to the accounts listed in the checklist.
Questions About Working in Writing
What if I would prefer to talk?
The process is designed around written communication because it keeps decisions clear. When something is easier to show, a screen recording or screenshots usually explain it faster than a call.
How do I see progress during the build?
Through the weekly report and a private preview of the site, where you can review pages as they are completed.
Who owns the website and the accounts?
You do. The domain and service accounts are registered for your business whenever possible, and you receive the documentation needed to continue with another provider.
What happens if the scope changes during the project?
Additional work receives its own written scope and price. Nothing is added to the final invoice without your approval.
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