Client Portal
A private area on your website where each client logs in to see their documents, project status, invoices, and next steps, instead of searching through emails.
A client portal is part of a WordPress website project from $3,500, built on WordPress accounts with access rules, so client documents stay on your own website and server. A typical project takes 5–7 weeks from the first payment to launch.
What Your Customers Can Do
Log in securely
Their own account with a password or a login link sent by email.
See their documents
Contracts, plans, reports, and files shared only with them.
Follow progress
The current stage of their project and what happens next.
Pay and book
Open invoices and the next appointment in one place, when payments and booking are part of the website.
What Your Team Gets
Share files once
Upload a document to the client’s area instead of sending attachments.
Control access
Each client sees only their own content; your team decides who sees what.
Fewer status emails
Clients check the portal before they write to ask where things stand.
Data in your accounts
Client information stays on your website and server, protected by HTTPS, backups, and security updates.
Where a Client Portal Helps Most
Longer projects with documents and stages: remodeling plans and progress updates, programs and materials for coaches and consultants, and gallery delivery for photography studios. Financial advisors use a portal within their compliance rules or link to the one their custodian provides.
How It Is Built
The portal uses WordPress user accounts with roles and access rules, extended with a proven membership plugin where needed, and its pages are designed in the same style as the rest of the website. For sensitive documents, the proposal covers storage, access, and retention for your industry.
Price
This feature is part of a WordPress website project, not a separate subscription. A complete WordPress website starts at $3,500, and the written proposal lists the feature in your scope with one fixed price. Third-party charges, such as payment processing, plugin licenses, or AI usage, are paid directly to the providers. See Pricing.
Who Does the Work
I handle every project myself: research, writing, design, development, and the server. I have worked on websites, servers, and search for over 20 years, and I work in writing during US business hours. There is no account manager between you and the person doing the work. More about me.
How Long It Takes
The feature is built as part of the website project, which typically takes 5–7 weeks from the first payment to launch. The written proposal, sent within two business days of your brief, states the schedule and the launch date. The schedule assumes you answer questions and review pages within two business days. You receive a written report every week.
How Payment Works
Projects under $5,000 are paid in two parts: 50% when the project is agreed, before research begins, and 50% when the agreed site is ready for final review and corrections are complete, before public launch. From $5,000 there are three payments: 40% at the start, 40% after the structure, content plan, and one representative page are approved, and 20% before public launch. Provider charges, such as payment processing or plugin licenses, are paid directly to the providers.
What You Receive at Handover
- The website, hosting, and business accounts, registered in your name
- Administrator access to WordPress
- Client roles and access rules, tested with test client accounts
- Portal pages designed in the style of your website
- Written instructions for adding a client and sharing documents
- A working backup process
Questions About Client Portal
Can clients reset their own password?
Yes. Password resets and login links are sent by email.
Can I upload files for one client only?
Yes. Files and pages are assigned to a client account and are not visible to anyone else.
Is it suitable for medical or financial records?
Regulated records have their own rules. The portal is built for general documents; regulated data is assessed against your compliance requirements, and many practices link to a specialist portal instead.
Can the portal connect to my CRM?
A connection to your CRM or project tool is assessed in the proposal.
How long does it take?
The feature is built as part of the website project, which typically takes 5–7 weeks from the first payment to launch. The written proposal, sent within two business days of your brief, states the schedule and the launch date.
What do I need to prepare?
What each client should see, the stages of your projects, the documents you share, and who on your team manages client access.
Can you add a portal to my existing website?
If it runs on WordPress, possibly. Describe the current site in the brief; the proposal explains whether adding the feature or rebuilding is the better option.
Give Every Client One Place to Look
Describe your business in the brief and receive a written proposal with a fixed price.

