Privacy Policy

When you submit the project brief, send an email, or become a client, I receive the information you choose to share. This usually includes your name, email address, business details, a description of the project, and any files you attach.

This information is used only to prepare a proposal, carry out and support the agreed work, and keep a record of the project.

The website uses Google Analytics 4 to understand which pages are visited and which pages lead to a project brief or a message. Google Analytics sets cookies (such as _ga) and receives information about the visit: the pages viewed, the referring website, the device and browser type, and an approximate location. Google Analytics 4 does not log or store IP addresses. The statistics are used only in aggregate to improve the website; advertising features are not enabled. You can opt out with the Google Analytics opt-out browser add-on.

Like most websites, the server and its security and performance services process technical data such as IP addresses, browser type, and the pages requested, in order to deliver the site and protect it from abuse.

Some information is processed by providers that help run the website and the business, for example the hosting provider, Cloudflare for security and content delivery, Google Analytics for visit statistics, and email and customer-relationship tools used to manage correspondence. These providers process information on my behalf and only for these purposes.

Information is never sold or shared for advertising.

Demo websites linked from this site let you try online booking. Appointments made there are test data, are not used to contact you unless you ask, and are deleted automatically.

Project correspondence and records are kept for as long as needed to provide the service and to meet legal and accounting obligations. A brief that did not lead to a project can be deleted on request.

You can ask to see, correct, or delete the personal information I hold about you by writing to [email protected]. Depending on where you live, you may have additional rights under local law; requests are handled in line with those laws.

Information is protected with access controls, encrypted connections, and maintained systems. Please do not send passwords by email; access is arranged securely after a proposal is approved.

When this policy changes, the date at the top of the page is updated.